Packages are generally sent within 1-3 business days after receipt of payment. Please expect 1-3 weeks for delivery worldwide. Some books ship from vendors and their products' delivery times are out of our control.
We ship primarily via the United States Postal Service (USPS). For domestic orders, we offer shipping via Media Mail and via Priority Mail for heavier orders. For international orders, we offer shipping via First-Class International Mail and via Priority Mail International for heavier orders.
If you prefer a different shipping carrier, type a note in your order. Else, contact Customer Service using the "contact" link in the top bar of the IGS Store in order to request a different shipping carrier. While we cannot guarantee we will be able to honor your carrier request, we will try to accommodate you. We may request additional payment before shipping via a different shipping carrier.
All physical orders are subject to shipping costs. All shipping rates are in USD (United States Dollars).
As of August 2013, all shipping rates are generated automatically using USPS servers.
In the unlikely event the IGS Store software does not provide a shipping option, you may be unable to complete your order. If so, please contact Customer Service using the "contact" link in the top bar of the IGS Store so that we may complete your order.
In the unlikely event that the IGS Store software applies shipping costs to a product that would not involve shipping (e.g., a download, a membership, a donation, etc.), please contact Customer Service using the "contact" link in the top bar of the IGS Store so that we may complete your order. (This software glitch may happen if you purchase a download and, say, a membership in the same order.)