Terms & Conditions

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IGS Downloads & Emailed Files

Products downloaded from the IGS (for free, at cost, via email, etc.) cannot be reproduced, duplicated, emailed, or otherwise distributed without permission from the Institute of General Semantics.

For more information, please read the IGS Downloads FAQ.

Read the IGS Downloads FAQ »

IGS Member Pricing

Paid-up IGS Members in good standing are eligible to purchase many items in the IGS Store at a discount.  Only paid-up IGS Members--or individuals becoming IGS Members in the same purchase as an order--may use the discounted pricing options where they are available.

Orders placed using the IGS Member Discount are subject to verification upon payment.  The IGS Orders Dept. will contact you if there is an issue with your current membership when placing an order.

If you are uncertain about your current membership status, feel free to contact IGS Customer Service via email below:

Email IGS Customer Service »

Refunds & Credits

We stand by our products.  If you find you are dissatisfied with your purchase, please contact IGS Customer Service and reference your Order Number in your email.  We will be in touch with you usually within 1-2 business days.  (Unfortunately, because of their instantaneous nature of shipment, IGS Downloads & Emailed Files are non-refundable.)

Contact IGS Customer Service »


We reserve the right to allow, disallow, and manage comments in the IGS Store, including editing and deleting comments without explanation.

Technical Difficulties

If you experience technical difficulties in using the IGS Store, in placing an order, please contact the IGS Webmaster. In most cases, the IGS Webmaster be in touch with you usually within 1-2 business days.

Contact the IGS Webmaster »

In case that contact form is failling, please use:
Alternate Contact for the IGS Webmaster »

Terms & Conditions Subject to Change

Terms and conditions for use of the IGS Store are subject to change without notice.


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